Shipping & Returns Policy

At Eliam Wear, we want your shopping experience to be smooth and transparent. Please read our shipping and return policy carefully before placing your order.

🚚 Shipping Policy

• Processing Time: All orders are processed within 2–3 business days.

• Delivery Time: Standard shipping typically takes 3–7 business days depending on your location. Delivery times may vary during holidays or peak seasons.

• Tracking: Once your order ships, you will receive an email confirmation with your tracking number and carrier information.

• Responsibility: We are not liable for shipping delays caused by carriers, incorrect addresses, or circumstances beyond our control (such as weather delays).

🔄 Return Policy 

We want you to love your purchase, but if you are not completely satisfied:

• Return Window: You may return eligible items within 14 days of delivery.

• Condition: Items must be unworn, unwashed, and in original condition with all tags and packaging attached.

• Refund Method: We do issue money refunds. Once your returned item(s) are received and inspected, your refund will be processed back to your original payment method.
  Refunds typically take 3–7 business days to appear in your account, depending on your bank or card issuer.

• Shipping Fees:  Customers are responsible for return shipping fees.

• Damaged/Incorrect Items: If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at eliamwear@gmail.com

  We will review the issue and arrange a replacement, exchange, or refund as appropriate.

❓ Questions?

If you have any questions about shipping or returns, please contact our customer support team at eliamwear@gmail.com. We’re happy to help!